Connection

Session Overview

Disconnected
Status-
Last Updated-
Phone-
Platform-

Scan QR Code

Open WhatsApp on your phone → Settings → Linked Devices → Link a Device.

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Communication Accounts

ID Provider Label Status Session Actions
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Deliverability (per-number health & quotas)

Numbers warm up over 15 days (20 → 50 → 80 → 120 first-messages/day), carry an hourly burst cap, and are auto-paused after repeated send failures. Sends only happen 09:00–20:30 IST.

Number Provider Health Today sent / cap Failures today Consecutive failures Actions
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Opt-out Exclusions

Hard exclusions never receive campaign messages again (enforced on every send path). Inbound stop keywords are detected automatically; add manual ones here.

PhoneLevelReasonSourceAdded
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Select a chat
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Select a status
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Select a group

New Broadcast

Add multiple message variants — each recipient is sent one variant chosen at random, so messages don't look copy-pasted. Use {name} and {metadata} as template variables.

No variants added — the single message above will be used for everyone.
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No extra recipients added.

Broadcasts

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Select or import an audience collection to view its members.

Select or create a promotion to plan campaigns.

Instagram Campaigns

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Select an ad or campaign to see responders.

Select or create a product to build ads.

Select a marketplace to view its products.

Select or create a collection to manage documents.

Agents

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AI Performance

Agent Summary

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Test Runs

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Media Browser

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Conversations

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Conversation

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Prompt Studio

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Request

Response

Send a request to see the response.

Messages window

If unchecked, synced contacts that have no stored messages are hidden from the Messages chat list.

AI behaviour

When no agent is assigned, the general AI will reply to every incoming text message.

How long to wait after the last incoming message before the assigned agent replies. Per-agent override available in the agent editor.

When on, the selected agent will automatically respond to every incoming one-to-one message, unless a specific per-conversation agent is assigned.

CRM

When on, analyzing a conversation will automatically add extracted visits to the calendar. When off, visits appear only inside recommendations until you promote them.

Social Media Accounts


System Logs

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Select a recommendation to review the AI analysis.

Prospects

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Visits Calendar

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